Brew Letters
Privacy
Last updated: October 2026
This page explains what Brew Letters collects, why, and what we do with it. We wrote it in plain language. If something is unclear, email support@brewletters.app.
What we collect
- Your account: your email address, a scrambled (hashed) version of your password, whether you are an agent or an investor, and the name, company and phone number you want printed on your letters.
- Your lead lists: the files you upload and the cleaned lists we make from them. These can contain names, addresses, phone numbers and email addresses of people who are not our customers. They are your lists, and we treat them as private to your account.
- Optional files: a Do Not Mail list, an assisted living list, and an MLS export if you choose to use that step. We use these only to clean or check your list.
- Usage: how many letters you make and when, so we can keep your balance right.
- Payments: payments are handled by Stripe. We never see or store your card number. We keep a record of what you bought and the Stripe customer reference.
How we use it
To run the service: clean your lists, make your letters, keep your account and balance, take payment, and answer your questions. We do not sell your information, and we do not use your uploaded lists for advertising or to contact the people on them.
How long we keep it
- Uploaded lead lists and the work we do on them are deleted automatically 30 days after you upload. You can delete an upload sooner from the app.
- Your account stays until you delete it. Deleting your account removes your uploads and your account details. We may keep payment records as the law or our accountant requires.
Who else sees it
Only the companies we need to run the service: our hosting provider (where the app and its database run) and Stripe (payments). They may only use your information to provide their service to us. We may also share information if the law requires it.
Security
Passwords are stored hashed, sign-in is protected against repeated guessing, and each account can only open its own uploads. No system is perfectly secure, so please use a strong, unique password and only upload lists you are allowed to use.
Your responsibilities
You are responsible for having the right to use the lists you upload and for honoring requests not to be contacted. See our terms.
Your choices
- Delete any upload, or your whole account, from inside the app.
- Email us to ask what we have about you or to ask us to correct or delete it.
- If you are on someone's lead list and want to be left out of their mail, ask the person who mailed you. We do not have your information except as part of a customer's private upload.
Children
Brew Letters is for adults running a business. It is not meant for anyone under 18.
Changes
If we change this page in a way that matters, we will update the date at the top and tell account holders by email.
Contact
Brew Letters, made by David Pannell, Cities Real Estate. Email support@brewletters.app.