Terms

Last updated: October 2026

These terms are an agreement between you and Brew Letters, made by David Pannell of Cities Real Estate ("we"). By creating an account or using the service you agree to them. If you do not agree, please do not use it.

What Brew Letters does

Brew Letters cleans a list of leads that you upload and produces letters as a PDF that you print and mail yourself. It does not mail anything for you, and it does not provide legal, tax or real estate advice.

Your account

You must be at least 18 and provide an accurate email address. Keep your password private. You are responsible for what happens in your account. Each person should have one account, and the free letters are for one account per person or business.

Your lists and your mailings

You own your lists and your letters. You give us permission to process them to provide the service.
You promise that you have the right to use every list and file you upload, and that your mailings follow the laws and rules that apply to you, including real estate license law, your brokerage's rules, advertising, mail and privacy rules.
You will honor requests from people who ask not to be contacted, and you will keep your own Do Not Mail list.
Agents: have your broker approve your marketing. Investors: check the wholesale and disclosure rules that apply to you. The reminders in the app are not legal advice.
You will not use the service to send unlawful, deceptive or harassing letters.
The letter wording we provide is a starting point. You are responsible for reviewing every letter before you send it.

Letters, credits and payment

One credit makes one letter. Previews are free.
New accounts get 250 free letters.
Packs: letters you buy in a pack last 12 months from purchase.
Monthly plan: you get up to 1,000 letters each month while the plan is active. Unused plan letters do not carry over to the next month. The plan renews each month until you cancel.
You can cancel the plan any time from the Manage plan button. Cancelling stops future charges. You can keep using the letters you already paid for until the end of that month.
Payments are handled by Stripe. Prices are in US dollars and may change for future purchases. Applicable taxes may be added.
Refunds: charges are for digital letters that are made as soon as you download them. If something went wrong with a charge, email us within 30 days and we will look at it fairly.

Uploaded data is deleted

We delete uploaded lead lists 30 days after you upload them. Download your results before then. See the privacy page.

No guarantees

We do not guarantee any number of leads, listings, closings or income. The service is provided "as is". Address matching, apartment detection and other clean-up are automatic and can make mistakes, so please review your results before you mail.

Limits on our responsibility

To the extent the law allows, our total responsibility to you for any claim is limited to what you paid us in the 12 months before the claim, and we are not responsible for lost profits or indirect damages.

Ending your account

You can delete your account at any time from the app. We may suspend or close an account that breaks these terms or the law.

Changes

We may update these terms. If a change matters, we will update the date above and tell account holders by email. Using the service after a change means you accept it.

Governing law

These terms are governed by the laws of the State of Texas. Any dispute will be handled in the courts of Tarrant County, Texas.

Contact

Email support@brewletters.app.